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KNOWLEDGE, SKILLS & EXPERIENCE:
Job DescriptionThis role is an amazing opportunity for an individual who wants to be at the heart of enhancing Shell’s customers experience, and driving for efficiencies through digital transformation and automation initiatives.Customer Operations purpose is to Provide A Best In Market Customer Experience and Deliver Business Value at an Affordable Cost. With 2200 colleagues worldwide, 81% of which are in the offshore SBOs, we work together with our partner business to deliver a market leading customer experience at an affordable cost. 90% of the 2200 people are customer facing and the remaining 10% work for Customer Experience Excellence, helping the whole team work in excellent fashion by providing coaching, deploying key projects, operating controls and supporting the key applications used. Within the CFE team, we have a team of Customer Experience managers who take a strategic look at the Customer’s Journey with Shell using an Outside In Perspective, and who design and improve processes in order to increase both the customers and the employees experience, to deliver business value and ensure operations are as effective and efficient as possible.The Design and Deploy Lead will be responsible for driving best in market customer experience by championing and advocating the customer’s perspective and needs, all throughout the conceptual design work up to the implementation. There will be an opportunity to truly understand the customer’s insights, get the outside-in view and be exposed to what is happening outside of the company in order to bring in new technologies and develop new processes that will deliver value for the customers and Shell.The Design and Deploy lead has an overarching responsibility for identifying improvement opportunities and lead key projects and relevant change agendas.This role is part of a team who need to have knowledge of all DS marketing businesses and is focused on the order and delivery business models and processes. The expectation of this role is to be able to support the Downstream Businesses in its journey towards doubling its revenue by delivering new value generating and cost efficiency projects to support the Business Ambition.Requirements
Main function of job:
Work in line with A.P Regional sales and IC corporate strategies to plan, schedule and execute sales tactics in securing MICROPORT product positioning, market penetration, training, and forecasting against market and sales plans. Reference marketing intelligence and research to properly strategize with sales team and distributors to capture and broaden MICROPORT’s market share. Optimizing channel managment. Planning local operation setup.
Make an interesting concepts and multimedia content (photos & videos), humanistic and can be viral positive so that it can enhance the company's image and carry out corporate functions in managing corporate events & protocols as well as brand management and corporate communication material
We are looking for an experienced National sales manager to contribute to our company’s sales objectives. Your responsibilities include supervising the sales team and building long-term relationships with broad network of consultants.As a National sales manager, you should use your creativity and thorough knowledge of sales processes to provide innovative ideas for business growth. Communication and team management skills are also essential for this position.Ultimately, you should aspire to develop and maintain successful relationships with large, growing distribution network.
WHAT YOU WILL DO
WHO WE ARE LOOKING FOR
As Performance Marketing Executive/Specialist, you will work closely with the Project Manager to plan and execute acquisition campaigns for our local and regional restaurant partners, while coordinating with the Data team to provide key customer insights and marketing support.
What you will do:
What we're looking for:
Responsible for developing and implementing programs to develop and retain high performing talent. This role will report into Director, Talent Development and will lead on the design and deliver of high impact training to leaders and associates across all functions regionally.Specific Responsibilities Include (but Are Not Limited To)
An Ideal Candidate Will Have The FollowingQualifications & Experience:
Knowledge, Skills And Abilities
We are currently seeking an experienced, and thorough Chief Accountant to join our rapidly growing company. In this role, you will demonstrate your management skills and accounting expertise in a variety of personal and corporate accounting practices, including overseeing payroll and taxes.
You must be highly accurate and efficient, utilizing your vast knowledge of the current tax code, upholding our standard of exceptional customer service, and, above all else, ensuring that consistent, accurate accounting services are provided to our clients daily.
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