Job title: Recruitment Coordinator
Job type: Permanent
Emp type: Full-time
Industry: Recruitment Consultancy
Skills: HR
Job published: 2019-07-12
Job ID: 33507

Job Description

Position Summary

This position is tasked with providing high-quality administrative, process management and reporting support to the Leaders and team to assist the sale and execution of talent acquisition engagements. In addition, the Administrator acts as the “go-to person” for their team/LOB and assists in the smooth functioning of office operations as required.



Key Responsibilities


Team and Office Administration

  • General "Go to person" for all queries to ensure smooth operations
  • Assist Office Manager, Receptionist/PA’s where needed to cover workload, including general office management, leadership support, reception and coordination meetings & events
  • Coordinate team meetings and events, including calendar invites, facilities & equipment
  • Provide general administrative support to team, including diary management, travel and expenses, correspondence and other duties as required
  • Meet and greet clients and candidates
  • Room bookings for interviews and internal meetings
  • Coordinate WebEx and VC where required for meetings, client pitches and training


Client Engagement Support

  • Establish engagements on Searcher Express / Avature / relevant client ATS
  • Assist with preparation of Business Development (BD) and proposal materials
  • Coordinate invoicing and billings processes
  • Ensure all documents adhere to FS standards


Knowledge Management

  • Follow documented FS systems, policies & office procedures
  • Best practice use of shared drives & systems
  • Encourage knowledge sharing by developing networks within FS & KFI, using appropriate technology and filing systems
  • Collate data & prepare reports for internal/external stakeholders as required
  • Assist with content management of intranet as required
  • Provide a point of coordination for Marketing activity relevant to LOB/geography


Policy & Procedures

  • Follow documented Korn Ferry systems/polices/office procedures
  • Follow necessary approval/sign-off process for leave, travel, expenses and expenditure
  • Provide information for internal reporting and update systems on timely basis

People and Culture

  • Establish positive working relationship within team, KF EAs, Reception & SMC
  • Manage own performance and accept responsibility for own learning & development
  • Provide and accept feedback
  • Demonstrate behaviors consistent with KFI values
  • Contribute to a positive team environment. Look for opportunities to help others and share your experience & knowledge with team
  • Be proactive in achieving team goals
  • Other duties as assigned



  • May have some relevant or recruitment experience.
  • Local Language required. Excellent verbal and written communication skills in one or more languages may be required. Business English – fluency, excellent verbal skills.
  • Strong user in all Microsoft Office tools, particularly Word, Excel, and PowerPoint
  • Experience is applicant tracking or recruitment technology experience is preferred
  • Strong aptitude for learning technology is required
  • Must be knowledgeable about and able to discuss all FS service lines and have a good understanding of KFI’s overall services
  • Must be able to support proposal writing and pitch documentation process with strong word formatting and PowerPoint design, following instruction from Leaders
  • Able to make suggestions on the effective visual presentation of data
  • Able to align documentation with Korn Ferry marketing guidelines
  • Able to run both standard and advanced reports from Searcher Express /Client ATS / other systems
  •  Able to create manual reports where requested, with input from Recruiter/ Leader on report design
  • Able to manipulate data in a sophisticated way, e.g. pivot tables
  • Able to produce on-going reports on-time without prompting
  • Strong developing understanding of the importance and relevance of the reports being produced, and their role to play in the business operation
  • Exceptional level of formal business communication, written and spoken, as appropriate for internal and external client contact
  • Must be able to greet all visitors in a professional & courteous manner. May be familiar with telephone switchboards & corporate reception duties. Should be able to respond directly to a range of written & verbal queries from candidates and clients
  • Able to collect and process expenses. Able to support finance / HR on basic annual leave calculations. Able to manage and release invoices, and appropriately handle basic accounts receivable
  • Should be able to manage own workload, including multiple priorities, in order to meet deadlines
  • Should be able to manage diaries of senior management &/or several leaders
  • May be able to assist team in project planning & management of timelines & deliverables
  • Able to identify and execute on high priority, high pay-off activities
  • Able to maintain multiple parallel processes at once
  • Able to review administrative processes and make improvements
  • Able to design new process in response to business needs
  • Able to utilise best practice and technology for process improvements
  • Able to manage relationships with external providers and bureaus, for example, management of visa and working permit processes
  • Must consistently conduct interactions with key stakeholders (internal/external clients, candidates) in a timely, professional and responsive manner at all times.
  • Able to identify potential obstacles, issues, roadblocks and proactively address and communicate with internal clients. Will be able to identify process improvement opportunities.



  • High School studies completed preferably. Any tertiary or university studies are highly regarded



  • We provide our employees with a truly global opportunity to work with the best clients, as well as the best tools, technologies, and expertise in the industry.
  • As part of the Global RPO or Professional Search team, you will involve in the full cycle of recruitment operation and understand the client’s business in a deeper way.
  • A clear career path which provides opportunities for learning and growth.
  • Comprehensive on job training and development program.
  • Great atmosphere of workplace in the friendly multinational team.