Job title: Channel Executive
Job type: Permanent
Emp type: Full-time
Industry: IT
Expertise: Sales & Marketing
Skills: Computer Software Computer Hardware
Job published: 2019-07-12
Job ID: 33509

Job Description

The Consumer and Device Sales (CDS) organization works with ecosystem partners to build, market and sell a winning portfolio that delights customers and earns fans around the world. CDS is a great part of the Microsoft business to make an impact because -

  • We uniquely provide the opportunity to touch every consumer, student, SMB and enterprise with devices and experiences and simply make daily life and tasks more productive and fun.
  • We are at the forefront of Microsoft’s intelligent Cloud/Edge strategy as the guardians of the intelligent edge that drive the intelligent cloud.
  • Every commercial customer is a consumer and we have the critical responsibility to win their mindshare both inside and outside the office.
  • Every day we get to work with the most recognized consumer brands in the world.
  • We get to work with and learn from some of the smartest consumer minds in the tech industry.
  • Our jobs are fun as we get to launch cutting edge consumer products such as Xbox, Surface, Windows, and Office
  • We get to work on landing new cutting-edge business models aligned to the cloud and digital transformation

The Channel Sales Executive drives regional and/or local sales with our Market Makers, Strategic Partners, Local Managed Accounts, Distributors, and Mobile Operators. The Channel Sales Executive collaborates with key Regional and Corporate Stakeholders in order to -

  • Grow business in Market Makers and Strategic Accounts
  • Identify and develop future Market Makers
  • Leverage Distribution as a strategic engine to drive growth and capture new channel opportunities
  • Develop Marketplaces as a new Breadth engine
  • Grow the business with Mobile Operators, through the Always Connected PC collection of devices
  • Support the growth of Microsoft Online Stores and MS Solution at retail through close operational alignment


Joint Account Planning

  • Leverage industry knowledge, channel insight & customer understanding to drive strategic alignment and land joint business objectives with partner
  • Identify key focus areas to create actionable & effective account planning
  • Orchestrate annual and seasonal planning process with partner

Account Management 

  • Develop strategies to compete and win share by ensuring the right assortment at the right price through strong portfolio management across all product categories
  • Support partner through the digital transformation journey to ensure omnichannel presence and growth
  • Drive and land regular account performance reviews internally and with partner, and secure inclusion into the partner business cycle

Relationship Management 

  • Establish deeper engagement with key partner executives and stakeholders 

Business Operational Excellence 

  • Execute account plans to agreed metrics and targets, and orchestrate internal Rhythm of the Business
  • Drive improvement in CPE through timely issue resolution and partner support 


Experiences Required:

  • 5+ years Consumer Electronics/IT ecosystem experience with a focus on devices and services sales across consumer segments
  • Understanding of consumer channels and retail landscape
  • Building strategic relationships and partnering with senior account executives
  • Track record of sales delivery and execution
  • Consumer channel management with proven business operational excellence and sales results through joint business planning, landing channel strategies, account management, and performance monitoring
  • Driving long-term sustainable sales growth with partners
  • Delivery on Quarterly and Annual Account Budgeted Revenue


  • Apply entrepreneurial and innovative thinking to identifying and executing business opportunities
  • Ability to analyze sales data, draw relevant conclusions, develop accurate business plans and forecasts, and drive program execution
  • Possess high standards for performance and compliance
  • Ability to influence multiple stakeholder groups
  • Must be able to effectively articulate technology and product positioning to internal audiences and channel partners

Qualifications And Education

  • Higher University/College degree required
  • Professional sales and negotiations training
  • Familiarity with Customer Relationship Management platforms